Payouts not Executing
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Payouts not Executing
Chris fixed the Ethereum payout issues last night, and he's going to look into these when he gets back from Toastmasters in four hours.
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notsonerdy
- Posts: 15
- Joined: Tue Jun 14, 2016 7:49 am
Re: Payouts not Executing
Still issues with ETH.
Last payout was :
Payout Ethereum -0.78206544 To: 0xf196922ebBC83cea2C6D71120F7680771883a46b
ID: 0x03c7e738e39f7a4c484ee70a94be5dc7fdccabcf17f49920f0d97941468ceed6 6/16/2016
So have missed 2 payouts.
Says 1.99726 ETH is payout eligible right now
Last payout was :
Payout Ethereum -0.78206544 To: 0xf196922ebBC83cea2C6D71120F7680771883a46b
ID: 0x03c7e738e39f7a4c484ee70a94be5dc7fdccabcf17f49920f0d97941468ceed6 6/16/2016
So have missed 2 payouts.
Says 1.99726 ETH is payout eligible right now
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payouts not Executing
I had to create a new wallet, but I have paid all the Ethereum balances.
Ethereum is frustrating because the client queues payments. The client reports that the send was a success and gives a transaction ID even if the payment did not make it to the network due to insufficient funds. We had one day last week where the Ethereum withdrawal from Poloniex failed, and that caused us to send payouts with insufficient funds. This is why you were getting payouts with transaction IDs without the transactions actually being on the network.
Since I created a new Ethereum wallet, all these queued transactions re-appropriating funds are gone, and payouts will go out as normal.
Ethereum is frustrating because the client queues payments. The client reports that the send was a success and gives a transaction ID even if the payment did not make it to the network due to insufficient funds. We had one day last week where the Ethereum withdrawal from Poloniex failed, and that caused us to send payouts with insufficient funds. This is why you were getting payouts with transaction IDs without the transactions actually being on the network.
Since I created a new Ethereum wallet, all these queued transactions re-appropriating funds are gone, and payouts will go out as normal.
Re: Payouts not Executing
Is the ETH payout issue fixed? I hit the payout threshold already the day before yesterday but I didn't payed out. Still showing in my live balance tab. So nothing lost but I am expecting the balance to move 
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payouts not Executing
Hi. I thought I fixed the ETH payouts. I will check back in about three hours after the payouts should go out.
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notsonerdy
- Posts: 15
- Joined: Tue Jun 14, 2016 7:49 am
Re: Payouts not Executing
I got a payout, but think it was partial? I don't know, not sure what is going on...
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Payouts not Executing
I think Chris fixed these issues last night. One of the exchanges was again delayed in sending our balances to us to send them on to customers.
Chris will fix the issue in the future by delaying Ethereum payouts until later in the day. For now, he corrected the problem and issued the payouts.
Chris will fix the issue in the future by delaying Ethereum payouts until later in the day. For now, he corrected the problem and issued the payouts.
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payouts not Executing
Could you confirm that you have received all the payouts and none are outstanding right now?
I need to put a check specific to Ethereum that prevents payments from being sent if the wallet has an insufficient balance. This is what causes the payout issues.
I need to put a check specific to Ethereum that prevents payments from being sent if the wallet has an insufficient balance. This is what causes the payout issues.
Re: Payouts not Executing
I still have an ETH balance of 1.12$. Unless the payout threshold for ETH is not 1$?
Re: Payouts not Executing
Any updates on that issue?