Payouts not Executing

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
UPSoft
Posts: 27
Joined: Wed May 24, 2017 10:58 am
Location: Moscow RU

Re: Payouts not Executing

Post by UPSoft » Thu Jun 22, 2017 4:18 am

my payment for 16.06 never came! All the rest came. Plz check
Payout Ethereum -1.16375900 To: 0x9d837c09a1111353709d8bc0f9253ae824653f43
ID: 0x5c01a4c07ba10f809522ec03c0a57a4ef5f5d3d4e6c3d5e311b4cef9369e3105 17.06.2017
vonda1983
Posts: 4
Joined: Wed Jun 21, 2017 5:54 am

Re: Payouts not Executing

Post by vonda1983 » Fri Jun 23, 2017 9:13 am

I have reached the payment threshold 3 weeks ago for my dimecoin balance and no wthdrawal yet. Please help. I have 2,124,300 DIME available.
GregoryGHarding
Posts: 646
Joined: Sun Apr 16, 2017 3:01 pm

Re: Payouts not Executing

Post by GregoryGHarding » Fri Jun 23, 2017 9:24 am

vonda1983 wrote:I have reached the payment threshold 3 weeks ago for my dimecoin balance and no wthdrawal yet. Please help. I have 2,124,300 DIME available.
do you got the check mark on your earnings balance?
UPSoft
Posts: 27
Joined: Wed May 24, 2017 10:58 am
Location: Moscow RU

Re: Payouts not Executing

Post by UPSoft » Fri Jun 23, 2017 9:28 am

UPSoft wrote:my payment for 16.06 never came! All the rest came. Plz check
Payout Ethereum -1.16375900 To: 0x9d837c09a1111353709d8bc0f9253ae824653f43
ID: 0x5c01a4c07ba10f809522ec03c0a57a4ef5f5d3d4e6c3d5e311b4cef9369e3105 17.06.2017
Got it 1 min ago! TY!
vonda1983
Posts: 4
Joined: Wed Jun 21, 2017 5:54 am

Re: Payouts not Executing

Post by vonda1983 » Fri Jun 23, 2017 2:20 pm

GregoryGHarding wrote:
vonda1983 wrote:I have reached the payment threshold 3 weeks ago for my dimecoin balance and no wthdrawal yet. Please help. I have 2,124,300 DIME available.
do you got the check mark on your earnings balance?
Yes. It is checked
GregoryGHarding
Posts: 646
Joined: Sun Apr 16, 2017 3:01 pm

Re: Payouts not Executing

Post by GregoryGHarding » Fri Jun 23, 2017 2:31 pm

vonda1983 wrote:
GregoryGHarding wrote:
vonda1983 wrote:I have reached the payment threshold 3 weeks ago for my dimecoin balance and no wthdrawal yet. Please help. I have 2,124,300 DIME available.
do you got the check mark on your earnings balance?
Yes. It is checked
ok, bear with the team, they've been working out bugs since the DDoS attacks, since its been three weeks have you tried contacting chris directly @ [email protected]? if not id recommend that as your next option
vonda1983
Posts: 4
Joined: Wed Jun 21, 2017 5:54 am

Re: Payouts not Executing

Post by vonda1983 » Fri Jun 23, 2017 4:08 pm

GregoryGHarding wrote:
vonda1983 wrote:
GregoryGHarding wrote: do you got the check mark on your earnings balance?
Yes. It is checked
ok, bear with the team, they've been working out bugs since the DDoS attacks, since its been three weeks have you tried contacting chris directly @ [email protected]? if not id recommend that as your next option
Yes i did. Got no reply.
GregoryGHarding
Posts: 646
Joined: Sun Apr 16, 2017 3:01 pm

Re: Payouts not Executing

Post by GregoryGHarding » Fri Jun 23, 2017 4:48 pm

vonda1983 wrote:
GregoryGHarding wrote:
vonda1983 wrote: Yes. It is checked
ok, bear with the team, they've been working out bugs since the DDoS attacks, since its been three weeks have you tried contacting chris directly @ [email protected]? if not id recommend that as your next option
Yes i did. Got no reply.
BE PATIENT, YOU WILL RECEIVE A REPLY, THERE IS ONLY ONE PERSON WORKING SUPPORT.

sorry about caps lock
User avatar
Eyedol-X
Posts: 103
Joined: Sun Nov 06, 2016 1:45 pm

Re: Payouts not Executing

Post by Eyedol-X » Fri Jun 23, 2017 8:11 pm

I should have received ETC payouts today, yesterday, and the day before.

When I check the ETC block explorer for my address, it shows the last payout was on June 18th -- however, Prohash stats show I've had payouts since then.

Is this where I should be entering a support request for this issue?
GregoryGHarding
Posts: 646
Joined: Sun Apr 16, 2017 3:01 pm

Re: Payouts not Executing

Post by GregoryGHarding » Fri Jun 23, 2017 9:10 pm

there is congestion on the eth network since the crash yesterday, hashflare also having eth issues.
Post Reply