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Not counting shares

Posted: Sat Dec 04, 2021 12:25 pm
by ShibaMachine
Hello, My dashboard is not showing updated share counts as they come in. My workers are collecting shares, but it has not moved my daily total. Please advise.

Re: Not counting shares

Posted: Sat Dec 04, 2021 12:52 pm
by tiermann
Same. Hasn't moved today

Re: Not counting shares

Posted: Sat Dec 04, 2021 12:58 pm
by ShibaMachine
I submitted a ticket, Mine stopped at 10:30 a.m. CST. 100% mining efficiency. Not cool...

Re: Not counting shares

Posted: Sat Dec 04, 2021 1:09 pm
by Sarah Manter
tiermann wrote: Sat Dec 04, 2021 12:52 pm Same. Hasn't moved today
ShibaMachine wrote: Sat Dec 04, 2021 12:58 pm I submitted a ticket, Mine stopped at 10:30 a.m. CST. 100% mining efficiency. Not cool...
ShibaMachine wrote: Sat Dec 04, 2021 12:25 pm Hello, My dashboard is not showing updated share counts as they come in. My workers are collecting shares, but it has not moved my daily total. Please advise.
Hello, and thanks for bringing this to our attention. Our share inserters locked up around 12PM causing the live data to stop updating. Chris restarted them, and the shares are catching up. No money was lost. Please submit a ticket/respond to your current ticket if, in a bit, you are still seeing issues with your dashboard.

Re: Not counting shares

Posted: Sat Dec 04, 2021 1:11 pm
by tiermann
Thanks! :D
They're coming in now pretty quickly.

Re: Not counting shares

Posted: Sat Dec 04, 2021 1:24 pm
by ShibaMachine
Thank you! Same here, coming in quick. (Wish I could get this speed all the time...LOL)