Eos payout not working

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Post Reply
Ramss1987
Posts: 1
Joined: Tue Nov 09, 2021 11:25 am

Eos payout not working

Post by Ramss1987 » Tue Nov 09, 2021 11:30 am

I was looking today at payout I see I have a payout in Eos but never arrived in my account "ps last payout was line 2 h delay but this one is almost 15 h late "

Ennymore has the same problems?


When I checked the txid in explorer it shows not like not existing
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Eos payout not working

Post by Steve Sokolowski » Tue Nov 09, 2021 12:47 pm

Could you clarify what you mean by "2 hour delay?"

As pointed out in the documentation, Prohashing does not guarantee a specific payout time, only that payouts will be completed during the next Eastern Time day. A deviation of two hours between days is normal, as it takes a long time for the system to compute transactions and wait for exchange withdrawals. Likewise, 15 hours would also be acceptable.

If your payouts are more than 24 hours delayed, however, feel free to submit a support ticket to Paula and she'll be glad to help!
Post Reply