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Polygon, Compound and Aave not paying out

Posted: Sun Jun 06, 2021 6:14 am
by BMChris
I added MATIC, COMP and AAVE to my payouts a few days ago when they got added to the mineable coins, and although I have 'send payouts to coinbase account' ticked, nothing is being paid there.

All three coins are showing Threshold Met, and all my other coinbase coins are paying out as normal.

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Re: Polygon, Compound and Aave not paying out

Posted: Sun Jun 06, 2021 9:45 am
by BMChris
I've created a support ticket

Re: Polygon, Compound and Aave not paying out

Posted: Sun Jun 06, 2021 6:12 pm
by Rivve
Same here, I have wbtc not playing out

Re: Polygon, Compound and Aave not paying out

Posted: Mon Jun 07, 2021 9:51 am
by dhandler01
Yep same issue here with AAVE and Polygon to Coinbase

Re: Polygon, Compound and Aave not paying out

Posted: Mon Jun 07, 2021 3:26 pm
by BMChris
Mine have just paid out :)

Re: Polygon, Compound and Aave not paying out

Posted: Mon Jun 07, 2021 4:09 pm
by Steven Godshall
Hi,

Thank you for your patience. Balances in these coins should now be paid out.

The coin(s) were just recently added to the pool, so amounts owed to customers so far were smaller amounts, but exchanges have larger minimum withdrawal requirements for these coins. Chris manually bought some more balances for these coins so these payouts could go out.

Sincerely,
Steven

Re: Polygon, Compound and Aave not paying out

Posted: Mon Jun 07, 2021 9:02 pm
by dhandler01
Yeah kind of figured it was something along those lines which was why I didn't do a ticket. Payouts were so low it wasn't going to make or break me anyways. Thanks for everything! :)

Re: Polygon, Compound and Aave not paying out

Posted: Mon Jun 07, 2021 9:15 pm
by BMChris
Yeah thanks for sorting it out :)

Re: Polygon, Compound and Aave not paying out

Posted: Thu Jun 10, 2021 2:50 am
by mchat
Steven Godshall wrote: Mon Jun 07, 2021 4:09 pm Hi,

Thank you for your patience. Balances in these coins should now be paid out.

The coin(s) were just recently added to the pool, so amounts owed to customers so far were smaller amounts, but exchanges have larger minimum withdrawal requirements for these coins. Chris manually bought some more balances for these coins so these payouts could go out.

Sincerely,
Steven
Hello, I qualified for payment 2 days ago and haven't been paid out for Matic

Re: Polygon, Compound and Aave not paying out

Posted: Thu Jun 10, 2021 2:31 pm
by Steven Godshall
mchat wrote: Thu Jun 10, 2021 2:50 am
Steven Godshall wrote: Mon Jun 07, 2021 4:09 pm Hi,

Thank you for your patience. Balances in these coins should now be paid out.

The coin(s) were just recently added to the pool, so amounts owed to customers so far were smaller amounts, but exchanges have larger minimum withdrawal requirements for these coins. Chris manually bought some more balances for these coins so these payouts could go out.

Sincerely,
Steven
Hello, I qualified for payment 2 days ago and haven't been paid out for Matic
Looks like it's being delayed by another case of exchange minimum withdrawal restrictions. This should resolve over time as more people on the pool earn more balance of this newly-added coin.