No access to your personal account.

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Post Reply
vit_lab
Posts: 7
Joined: Fri May 28, 2021 2:20 am

No access to your personal account.

Post by vit_lab » Wed Jun 02, 2021 2:50 am

When can I enter the account? I already wrote a ticket. No answer. Now I can not go to support.
When will everything start working?
User avatar
-MaVerick-
Posts: 137
Joined: Wed May 12, 2021 3:12 pm
Location: Germany

Re: No access to your personal account.

Post by -MaVerick- » Wed Jun 02, 2021 3:00 am

Mate, just wait. You are not the only one here and working on tickets takes time. Chill!
User avatar
Rivve
Posts: 6
Joined: Mon May 31, 2021 4:22 am

Re: No access to your personal account.

Post by Rivve » Wed Jun 02, 2021 3:07 am

Just connect through your phone without WiFi enabled or through a VPN and wait
vit_lab
Posts: 7
Joined: Fri May 28, 2021 2:20 am

Re: No access to your personal account.

Post by vit_lab » Wed Jun 02, 2021 3:15 am

Rivve wrote: Wed Jun 02, 2021 3:07 am Just connect through your phone without WiFi enabled or through a VPN and wait
From the phone, too, it is not possible to enter.
vit_lab
Posts: 7
Joined: Fri May 28, 2021 2:20 am

Re: No access to your personal account.

Post by vit_lab » Wed Jun 02, 2021 7:23 am

@Rivve
Do you have a site earned? https://prohashing.com/
vit_lab
Posts: 7
Joined: Fri May 28, 2021 2:20 am

Re: No access to your personal account.

Post by vit_lab » Thu Jun 03, 2021 1:09 am

I am outraged until the staff! Why did the IP address of my provider of the Internet blocked? I created the tikets. There are no answers! I created another account and created a new ticket, now I can't enter the support service with a new account. I recommended your service as the best! I ask you to solve the problem and give absences to my questions.
Post Reply