Cannot log into my account

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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

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Futurism
Posts: 1
Joined: Tue Dec 12, 2017 6:44 am

Cannot log into my account

Post by Futurism » Fri May 14, 2021 7:05 am

I have not used Prohashing for more than three years. Now I cannot login to my account. It did accept username and password once, but since then nothing has happened. I also need to reset 2FA. What should i do? Would it be better to open a new account? I'm just worried that I would not be able to open a new account as my credential could most likely still be used on the old account.
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tucsondirect
Posts: 73
Joined: Mon Jul 20, 2015 8:05 pm

Re: Cannot log into my account

Post by tucsondirect » Fri May 14, 2021 9:09 pm

Reach out to steve from your original fourm account and see if you can authenticate with him, It would be helpful if you were prepared with all info about your account that you could remember ... such as payout addresses and so on... but otherwise yes.. create a new account
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