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Ticket Login Error

Posted: Thu May 13, 2021 8:06 am
by Jaiven
So I go to log into support to make a ticket and under sign up, "An account already exists for this email". When I try to use my account name and password that I use for Prohashing, it tells me that it's wrong. Also, I've been waiting all morning and I have yet to receive a password reset link even though I know my Prohasing password and account name.

Any suggestions?

Re: Ticket Login Error

Posted: Thu May 13, 2021 8:46 am
by Alynn
The ticket site is it's own system. It uses your email as the username.

Re: Ticket Login Error

Posted: Thu May 13, 2021 8:55 am
by Jaiven
Alynn wrote: Thu May 13, 2021 8:46 am The ticket site is it's own system. It uses your email as the username.
Thank you!