Beginner User Payout not Eligible

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mitch0505
Posts: 1
Joined: Tue Mar 30, 2021 5:51 pm

Beginner User Payout not Eligible

Post by mitch0505 » Tue Mar 30, 2021 5:57 pm

Morning All,

First time on Prohashing here,

I understand there is a Single 24 Hour pay period, But when i look at my wallet, It shows Not Eligible

I have more than enough, My wallet address (LTC) is set correctly, I have dropped the payout minimium WELL below what my balance is

Help Please :)

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Steven Godshall
Posts: 94
Joined: Tue Mar 03, 2020 11:04 am

Re: Beginner User Payout not Eligible

Post by Steven Godshall » Wed Mar 31, 2021 1:37 pm

Earnings you mine become mature and eligible for payout at midnight (EST) the next day. In this case, your balance yesterday was immature, but it became eligible today and a payout occurred.

That "Not Eligible" wording means that no payout is currently due; this wording has caused some confusion from some users so we are considering changing it to be more clear in the near future.

Feel free to ask if you have any other questions.
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