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Neo not paying out

Posted: Thu Apr 02, 2020 3:31 pm
by JohnEDIII
Neo has not paid out in almost a week now. Can you please check in to that?

Re: Neo not paying out

Posted: Thu Apr 02, 2020 5:30 pm
by kiwi5755
Neither is Ripple-XRP mined almost 2 days to reach threshold and then nothing....

also the wallets seem to be glitching as it isn't letting me delete or edit payouts I'm mining through other pools until this is sorted out

Re: Neo not paying out

Posted: Fri Apr 03, 2020 2:51 pm
by JohnEDIII
@Steve Sokolowski can you check on Neo to see why it is not paying out please?

Re: Neo not paying out

Posted: Sun Apr 05, 2020 8:32 am
by Steve Sokolowski
kiwi5755 wrote: Thu Apr 02, 2020 5:30 pm Neither is Ripple-XRP mined almost 2 days to reach threshold and then nothing....

also the wallets seem to be glitching as it isn't letting me delete or edit payouts I'm mining through other pools until this is sorted out
We're not aware of any system-wide issues involving Ripple.

Could you submit a support ticket with your username and additional information, so that we can track this request and get started investigating it? We'll be glad to look into the issue - thanks.

Re: Neo not paying out

Posted: Tue Jun 02, 2020 6:04 am
by Fernan
VRSC either, I reached payout a few days ago.

Re: Neo not paying out

Posted: Tue Jun 02, 2020 9:46 am
by Steve Sokolowski
Fernan wrote: Tue Jun 02, 2020 6:04 am VRSC either, I reached payout a few days ago.
Could you clarify what the acronym VRSC means? I'm not familiar with that term.

Re: Neo not paying out

Posted: Tue Jun 02, 2020 1:15 pm
by Fernan
VRSC is veruscoin, you added not too long ago

Re: Neo not paying out

Posted: Tue Jun 02, 2020 2:20 pm
by Steve Sokolowski
Fernan wrote: Tue Jun 02, 2020 1:15 pm VRSC is veruscoin, you added not too long ago
We're not aware of any widespread issues, so this is something that would be best to submit a support ticket for.