Can't change payout addresses or amounts

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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Can't change payout addresses or amounts

Post by Steve Sokolowski » Mon Feb 18, 2019 5:34 pm

dra2120 wrote:^^^
Sadly that is not the issue for me...my default coin was fine for months, and then it just started giving me this error and no matter what I still get it. Even if I set the default backup to coinbase, one of the charities, or a tip for Constance, I just get an error.
I think the support ticket system is fixed for Apple customers now, so you can submit a ticket about this now.
eboyer98
Posts: 2
Joined: Wed Feb 20, 2019 2:49 pm

Re: Can't change payout addresses or amounts

Post by eboyer98 » Wed Feb 20, 2019 2:56 pm

:oops: Hello everyone. I am having the same issue. I am unable to change proportion amounts, wallet address, and coins to be mined. It is pretty disappointing. I am new to the site. This is my second day. These problems started late last night and and tried to find help with the support desk, but I can not even log into that. I get and error message saying my user name and password are incorrect????
I have no idea how to correct this issue or even who to contact for help. Any suggestions?
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Can't change payout addresses or amounts

Post by Steve Sokolowski » Wed Feb 20, 2019 9:00 pm

eboyer98 wrote::oops: Hello everyone. I am having the same issue. I am unable to change proportion amounts, wallet address, and coins to be mined. It is pretty disappointing. I am new to the site. This is my second day. These problems started late last night and and tried to find help with the support desk, but I can not even log into that. I get and error message saying my user name and password are incorrect????
I have no idea how to correct this issue or even who to contact for help. Any suggestions?
Did you try creating a new account for the support system? The ticketing system uses different accounts than the main site does.
eboyer98
Posts: 2
Joined: Wed Feb 20, 2019 2:49 pm

Re: Can't change payout addresses or amounts

Post by eboyer98 » Fri Feb 22, 2019 2:31 pm

I did not know that, I just submitted a ticket explaining my problems in a bit more detail. Maybe you can take a look at it.
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