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Need assistance with my USX deposit transfers to My Node Pool account.
Posted: Mon Sep 10, 2018 2:18 am
by Paradox3713
I'm trying to take care of a USX deposit problem with the My Node Pool site where some scammer was intercepting my USX deposits and having them processed into their account. I explained to MNP's support people that I hadn't made the deposits yet, and they are asking for proof that it came from my Prohashing account. They are asking for a Wallet or backend or something, and I can't find any hint of a wallet anywhere on the site. Any assistance you can offer would be most helpful. Thanks!
Re: Need assistance with my USX deposit transfers to My Node Pool account.
Posted: Mon Sep 10, 2018 5:59 am
by CSZiggy
I would say go to where the payout was issued from the pool.
Click on the explorer, that should say where it originated out of, and where all the dispersements went to from there.
Should have the info you need.
If not, put in a support ticket to get a response.
Re: Need assistance with my USX deposit transfers to My Node Pool account.
Posted: Mon Sep 10, 2018 9:19 am
by Steve Sokolowski
Paradox3713 wrote:I'm trying to take care of a USX deposit problem with the My Node Pool site where some scammer was intercepting my USX deposits and having them processed into their account. I explained to MNP's support people that I hadn't made the deposits yet, and they are asking for proof that it came from my Prohashing account. They are asking for a Wallet or backend or something, and I can't find any hint of a wallet anywhere on the site. Any assistance you can offer would be most helpful. Thanks!
If you submit a support ticket, Chris can help you get whatever information you need.
Re: Need assistance with my USX deposit transfers to My Node Pool account.
Posted: Mon Sep 10, 2018 10:25 am
by Paradox3713
Steve Sokolowski wrote:Paradox3713 wrote:I'm trying to take care of a USX deposit problem with the My Node Pool site where some scammer was intercepting my USX deposits and having them processed into their account. I explained to MNP's support people that I hadn't made the deposits yet, and they are asking for proof that it came from my Prohashing account. They are asking for a Wallet or backend or something, and I can't find any hint of a wallet anywhere on the site. Any assistance you can offer would be most helpful. Thanks!
If you submit a support ticket, Chris can help you get whatever information you need.
Roger that, thanks!