Our stratum server is showing eight miners who are permanently stuck in the process of testing for work restart time. We are trying to resolve the issue, but without knowing anything about these miners, we are having trouble finding the exact cause. The affected miners are:
brettbarth
d57heinz
davidspc
lashworth
modxph
rapidhashx
vodach (2 miners affected)
If you are any of these users, could you please reply to this post or email me [email protected]? I would like to know your miner configuration so that I can pinpoint the problem and get your miner working.
Assistance needed from miners unable to connect
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Chris Sokolowski
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