LTC payout issue?

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Bhawks99
Posts: 9
Joined: Thu Dec 21, 2017 5:29 pm

LTC payout issue?

Post by Bhawks99 » Sun Jan 14, 2018 8:43 am

Is LTC payout currently experiencing issues? My threshold is 0.3 and my current balance is 0.9. Thanks.
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Splinter
Posts: 7
Joined: Wed Aug 09, 2017 1:12 pm

Re: LTC payout issue?

Post by Splinter » Sun Jan 14, 2018 9:00 am

I thought this problem was only with Verge (XVG)
ATXCRYP
Posts: 1
Joined: Sun Jan 14, 2018 11:18 am

Re: LTC payout issue?

Post by ATXCRYP » Sun Jan 14, 2018 11:44 am

I am experiencing the same issue. I have a balance of 2+ litecoin that will not transfer.
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AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: LTC payout issue?

Post by AppleMiner » Sun Jan 14, 2018 12:14 pm

if you can post a picture of the payout coin we might have some more information to work off of.

When did you reach the .3 value? was it sometime AFTER server midnight? (NY, USA EST timezone)
Is there a checkbox on the payout eligible value?
Is there a countdown timer...payout in 1 day 12 hours?
Bhawks99
Posts: 9
Joined: Thu Dec 21, 2017 5:29 pm

Re: LTC payout issue?

Post by Bhawks99 » Sun Jan 14, 2018 4:58 pm

I reached the .3 threshold 2 days ago. For some reason I can't paste an image into the Reply box but here if the information I see:

Payout Eligible: 0.87408925 (Payout within 1 d 07:12:20)
Payout threshold: 0.3000000
Network minimum: 0.00100000
All-time earned: 6.45560525

$254.33

On the right of the box it says

Invalid Date Invalid Date
1.07206702
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AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: LTC payout issue?

Post by AppleMiner » Sun Jan 14, 2018 5:17 pm

I would put in a ticket@ support.prohashing.com and ask Constance to take a look at it.
She should be able to unstick it for you and check into what caused the issue, check in a few days after fixed to see if it does it again, if so open that ticket back up.
Bhawks99
Posts: 9
Joined: Thu Dec 21, 2017 5:29 pm

Re: LTC payout issue?

Post by Bhawks99 » Sun Jan 14, 2018 7:49 pm

Thanks for the info AppleMiner
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