Payout time

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Post Reply
Anz563
Posts: 12
Joined: Mon Jan 08, 2018 11:38 pm

Payout time

Post by Anz563 » Wed Jan 10, 2018 9:19 pm

Why yesterday i've payout time within 1 d 17 hours and now it's "2 d 2 42 00" ? Is payout time changing when i'm change payout thresold?
[img]
http://img.ipev.ru/2018/01/11/SNIMOK3.jpg
[/img]
EyePeaSea
Posts: 38
Joined: Thu Nov 23, 2017 6:28 am

Re: Payout time

Post by EyePeaSea » Thu Jan 11, 2018 4:19 am

Maybe because the payout threshold was raised after you exceeded the original threshold but before you actually got paid?

The "2d 2 42 00" is maybe counted from the original time PH planned to make a payout but that got extended because the threshold was increased.

But you've now exceeded the threshold anyway, so should expect a payout today? That's just a guess by me. The payout time shown always seems pessimistic, I usually get paid the same time each day, regardless of whether the payout time is 1h or 10h.
nurid95
Posts: 1
Joined: Mon Jan 15, 2018 6:13 pm

Re: Payout time

Post by nurid95 » Mon Jan 15, 2018 6:28 pm

Hello! For several days, there has been no payment from account accounts. With what this problem can be connected?
http://ipev.ru/image/IA8
http://ipev.ru/image/IAb
User avatar
AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: Payout time

Post by AppleMiner » Mon Jan 15, 2018 7:19 pm

If you have gone over 24 hours without a payout and have a checkmark on payout eligible.

Please go to support.prohashing.com and put in a ticket so Constance can look into getting you your payment.

No one else can look up your account info, so you need to put in a ticket.
Post Reply