BCC deleted + negative balance

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Post Reply
fugju
Posts: 76
Joined: Fri Nov 18, 2016 6:09 am

BCC deleted + negative balance

Post by fugju » Fri Nov 24, 2017 8:02 am

Hi,

my small BCC balance was since months deleted and is still negative. When fixed? Thanks :-)
User avatar
AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: BCC deleted + negative balance

Post by AppleMiner » Fri Nov 24, 2017 12:40 pm

I believe there was an error on the system that was double paying BCC payouts on 4 or 5 separate days over the past few months.
If you received a payment on one of those days it was sent twice. When they found the error out, they took the double payments back which left a negative balance you owe back to the pool and until it is paid off you wont get profits since you already got them in advanced some time ago.

More info on this subject can be found here:
Double payment of bitconnectcoins
Post Reply