No Transaction ID

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zafar177
Posts: 55
Joined: Mon Aug 21, 2017 4:38 pm

No Transaction ID

Post by zafar177 » Thu Nov 16, 2017 5:18 pm

So far I have 2 incomplete payments
1. GOLDCOIN 05/11/2017
2. PIVX. 16/11/2017

Both are recorded with no transaction ID

Please reply Admin.
User avatar
AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: No Transaction ID

Post by AppleMiner » Fri Nov 17, 2017 12:19 am

if it has been over 24 hours without receiving a payment, please send an Email to :
[email protected]

Make sure its not from a microsoft email account.
zafar177
Posts: 55
Joined: Mon Aug 21, 2017 4:38 pm

Re: No Transaction ID

Post by zafar177 » Fri Nov 17, 2017 10:26 am

Thanks appleminer
User avatar
AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: No Transaction ID

Post by AppleMiner » Fri Nov 17, 2017 10:32 am

Making a correction.

Https://support.prohashing.com -- is preferred way to get help tickets in and responded to.

That way the issue is documented, and if someone else has that issue down the road its already been researched and maybe the same solution for the last person works for you , so less time to get your issue fixed.
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