Your system stole my money

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nexus
Posts: 3
Joined: Mon Jul 17, 2017 6:40 pm

Your system stole my money

Post by nexus » Mon Aug 21, 2017 10:12 pm

I clicked on the settings tab to see my payout distribution. I got an "error loading message". When I went back to earnings tab, I got this message in the bottom.

Forfeit BitcoinCash 0.00000000 Forfeited balance 8/21/2017
Forfeit Ethereum 0.00000000 Forfeited balance 8/21/2017
Forfeit Dogecoin -0.00000001 Forfeited balance 8/21/2017
Forfeit Bitcoin -0.01944317 Forfeited balance 8/21/2017

Please send me back my BTC.
GregoryGHarding
Posts: 646
Joined: Sun Apr 16, 2017 3:01 pm

Re: Your system stole my money

Post by GregoryGHarding » Tue Aug 22, 2017 1:29 am

easy my friend, no one stole anything from you, at least not on purpose, you may have come across a website bug that the owners wuld really like to know about so it doesn't happen again. please open a ticket at support.prohashing.com, and explain what happened, they will fix your balance, and look into why it happened in the first place. no worries about retrieving your balance.
cgh
Posts: 3
Joined: Tue Aug 22, 2017 1:50 pm

Re: Your system stole my money

Post by cgh » Tue Aug 22, 2017 2:57 pm

I have never see that website for support tickets. support.prohashing.com I see no reference to it on the website after logging in. Glad i came across this post. (interesting topic though, maybe a little to harsh)
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