I'll ask Chris to investigate the login issue.chicle wrote:Help
your support webpage on email@example.com suck! honestly i registered and will not let me log in and will not send me a log using my username this is really messed up you guys need to fix it !!
look i have issues with coins i have that i want to move to my wallet and now u are telling me that the coin cant be sent to me cuz yobit wallet is locked ?? seriously ??
Payout eligible: 8.39150568 (payout within 11:10:04)
All-time earned: 8.39150568
Error: Apr 18, 2018 4:03:40 PM - This coin cannot currently be earned or paid because all exchanges have their wallets locked. - You can help us by submitting a support ticket to the exchange(s) Yobit asking them to unlock their LitecoinCash wallet.
i have my own wallet that i have entered in the coin info so this is not an issue please get it fixed
Unfortunately, there's nothing we can do to pay you when the exchange has its wallet locked. The error means that all of your money is in the exchange's control, and there are no other exchanges where we can buy more of the coins.
The best choice is to submit a support ticket to the exchange. Once the wallet is unlocked, the system will automatically pay you.