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Payout away and not credited

Posted: Wed Feb 01, 2017 9:51 am
by fugju
Hi,

my payout was not credited on Poloniex :-(

https://prohashing.com/explorer/GameCre ... FSzqBzDMB/

23,4 Game


Thanks.

Re: Payout away and not credited

Posted: Wed Feb 01, 2017 11:11 am
by fugju
I have contacted the support from poloniex too.

Re: Payout away and not credited

Posted: Wed Feb 01, 2017 12:19 pm
by fugju
Solved.

I got it credited :-)

Re: Payout away and not credited

Posted: Wed Feb 01, 2017 2:29 pm
by Steve Sokolowski
fugju wrote:Solved.

I got it credited :-)
Glad to see you got this worked out!

Re: Payout away and not credited

Posted: Wed Feb 01, 2017 10:44 pm
by Chris Sokolowski
We've had the same issue with depositing the GAME we've mined to Poloniex. There must have been some problem with their wallet that affected all users.

Re: Payout away and not credited

Posted: Mon Feb 13, 2017 10:50 pm
by myeportal
How does the system get triggered for a withdrawl? i can see where its set, but what about how to actually click a button or what? ;)

Re: Payout away and not credited

Posted: Tue Feb 14, 2017 3:35 am
by Chris Sokolowski
We pay balances once per day in the morning (ET). If your balance is over the threshold, then the balance will be sent to your wallet.

Re: Payout away and not credited

Posted: Thu Feb 16, 2017 2:23 pm
by CritterDog
I mined some Goldcoin that is over the threshold but not paying out. Can you please check this for me. Thanks

Re: Payout away and not credited

Posted: Sat Feb 18, 2017 5:26 am
by Chris Sokolowski
Goldcoin was not paying out because a Cryptopia withdrawal was failing. I just fixed the withdrawal, and the balance will be sent in an hour or two when it confirms.

Re: Payout away and not credited

Posted: Sat Feb 18, 2017 5:24 pm
by CritterDog
Chris Sokolowski wrote:Goldcoin was not paying out because a Cryptopia withdrawal was failing. I just fixed the withdrawal, and the balance will be sent in an hour or two when it confirms.
Just a heads up Chris Goldcoin still has not paid out