Support
- The forums may be used to request help from the community. They are not necessarily monitored by Prohashing staff for support requests. Submit a support ticket for individual support requests, such as payout issues.
- Customers who request support, are told to submit a support ticket, and then continue to make complaints without actually submitting a ticket will be banned and have the post or chat requesting assistance deleted.
- All content must contain original thought and contribute to the discussion.
- Posts may not consist entirely of content found verbatim elsewhere on the Internet.
- All facts posted must be accurate to the best of the poster's knowledge. Some information is trivially provable, and failure to provide proof will result in account deletion. For example, a customer who claims that his balances declined by $1,000 yesterday can trivially prove that fact by providing his username, so failure to provide a username when asked will result in a ban.
- Prohashing aimes for a higher bar of conversation. All users must give more value to the forums than they take from others. In general, a post should add more value than it removes - and if it does not, then some other post should make up for it. Examples of giving value are providing new insight into a topic or expressing a nuanced opinion. Examples of taking value are posting a question that will not cause others to learn anything through their assistance, or advertising a product. Users may be banned when their value taken far exceeds their value given. This policy implies that initial posts must provide value so that later posts that take it away do not result in an overall negative contribution.
- Any discussion of drugs or darknet markets in any context will result in a permanent ban and deletion of the posts. We understand that this rule is extremely strict, but hopefully customers can understand that, for liability reasons, Prohashing can have no association whatsoever what drugs.
- All chat messages must contain context. Examples of chat messages with context are "I started mining with my L3+ and at 6:05am EDT yesterday I noticed an increase of rejected shares by 10%." Examples of chat messages without context are "pool down" or "https://site.com."
- Links in new threads by newly registered users may only reference sites that cover two or more products or services.
- Editing a post to include irrelevant links after it was originally posted will result in an immediate and permanent ban.
- Long-term users who violate the rule will be warned, but zero-post users will be immediately and permanently banned.
- The primary language of the Prohashing forums is English, and posts in other languages should be directed to other forums.
- Personal attacks on other users are not permitted. In general, the moderation policy on rude behavior is stricter than that of reddit. We err on the side of inclusiveness rather than a policy of total free speech in every circumstance.