Downtime this morning

News updates about the Prohashing pool
Forum rules
The News forum is only for updates about the Prohashing pool.

Replies to posts in this forum should be related to the news being announced. If you need support on another issue, please post in the forum related to that topic or seek one of the official support options listed in the top right corner of the forums page or on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
biscayne
Posts: 16
Joined: Mon Apr 17, 2017 4:29 pm

Re: Downtime this morning

Post by biscayne » Wed Jul 19, 2017 6:41 am

Pool down and sysadmins phone on mute again?
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Downtime this morning

Post by Steve Sokolowski » Wed Jul 19, 2017 8:31 am

biscayne wrote:Pool down and sysadmins phone on mute again?
No, this time the system wasn't on mute, so Chris got it online.

I hope to make some improvements on Saturday and Sunday this week.
biscayne
Posts: 16
Joined: Mon Apr 17, 2017 4:29 pm

Re: Downtime this morning

Post by biscayne » Wed Jul 19, 2017 8:43 am

Thanks, maybe he can use an alarm clock as it was about the same time as yesterday when it went down.
jaybizz
Posts: 16
Joined: Sun Jun 18, 2017 10:04 am

Re: Downtime this morning

Post by jaybizz » Wed Jul 19, 2017 9:36 am

Honestly, if the service as-is can't keep up with demand, you should think about blocking (or at least capping) rented hash from NH. Those of us with actual miners shouldn't be punished with lower quality service. At least until you're able to optimize things enough to handle the extra workload.
AvPro
Posts: 66
Joined: Tue May 23, 2017 6:13 am

Re: Downtime this morning

Post by AvPro » Wed Jul 19, 2017 10:14 am

jaybizz wrote:Honestly, if the service as-is can't keep up with demand, you should think about blocking (or at least capping) rented hash from NH. Those of us with actual miners shouldn't be punished with lower quality service. At least until you're able to optimize things enough to handle the extra workload.
It sounds like it could be pure number of users / workers. Improvements to the Hashrate capacity of the pool were made earlier this month. I believe the pool can handle a good amount more than the hashrate that is presently connected
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Downtime this morning

Post by Steve Sokolowski » Wed Jul 19, 2017 10:21 am

AvPro wrote:
jaybizz wrote:Honestly, if the service as-is can't keep up with demand, you should think about blocking (or at least capping) rented hash from NH. Those of us with actual miners shouldn't be punished with lower quality service. At least until you're able to optimize things enough to handle the extra workload.
It sounds like it could be pure number of users / workers. Improvements to the Hashrate capacity of the pool were made earlier this month. I believe the pool can handle a good amount more than the hashrate that is presently connected
We deployed another fix last weekend to limit the number of shares per second that a miner can submit with a static difficulty. Miners who try to submit more shares are reassigned to a higher difficulty after five minutes.

Unfortunately, it would take just as much work to try to ban people and limit accounts as it would to simply start fixing the true issue. Our current thoughts are that we will raise fees soon to reduce the number of customers, and then lower them as capacity increases.
User avatar
vhmanu
Posts: 55
Joined: Fri Apr 21, 2017 1:43 pm

Re: Downtime this morning

Post by vhmanu » Wed Jul 19, 2017 10:43 am

i had hopes my short NH order would be fine. Had no rejections (started after order finished).
shareserver crashed a few minutes ago right at the part where those shares would have been processed :(
Whole order gone into nothingness :(
jaybizz
Posts: 16
Joined: Sun Jun 18, 2017 10:04 am

Re: Downtime this morning

Post by jaybizz » Wed Jul 19, 2017 11:59 am

Steve Sokolowski wrote:
AvPro wrote:
jaybizz wrote:Honestly, if the service as-is can't keep up with demand, you should think about blocking (or at least capping) rented hash from NH. Those of us with actual miners shouldn't be punished with lower quality service. At least until you're able to optimize things enough to handle the extra workload.
It sounds like it could be pure number of users / workers. Improvements to the Hashrate capacity of the pool were made earlier this month. I believe the pool can handle a good amount more than the hashrate that is presently connected
We deployed another fix last weekend to limit the number of shares per second that a miner can submit with a static difficulty. Miners who try to submit more shares are reassigned to a higher difficulty after five minutes.

Unfortunately, it would take just as much work to try to ban people and limit accounts as it would to simply start fixing the true issue. Our current thoughts are that we will raise fees soon to reduce the number of customers, and then lower them as capacity increases.
This particular issue, with high rejects/stales and whatnot, seems to have really cropped up in the past few days - has this "fix" been looked into as far as potentially causing the current issue?

And as far as raising fees to basically turn customers away... that is definitely not a good way to keep customers in the long run. There has to be a better solution than that.
User avatar
CritterDog
Posts: 267
Joined: Tue Feb 23, 2016 11:21 am

Re: Downtime this morning

Post by CritterDog » Wed Jul 19, 2017 12:58 pm

A update on why the pool is dead again would be good.. If its Nicehash causing the problems they should block there ip address until the problem is figured out
glccom
Posts: 6
Joined: Wed May 03, 2017 11:05 pm

Re: Downtime this morning

Post by glccom » Wed Jul 19, 2017 2:11 pm

I agree with blocking the IP's from NH, raising fees seems counter productive.
Post Reply