Reduced support Sunday to Tuesday

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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Reduced support Sunday to Tuesday

Post by Steve Sokolowski » Wed Aug 16, 2017 5:32 pm

From Sunday, August 20 to Tuesday, August 22, we will enter "reduced support" mode while we travel to the solar eclipse in the Great Smoky Mountains. During "reduced support" periods, critical issues like downtime and share corrections are addressed immediately, but "stuck coin payout" issues and new user tickets can experience delays in response time.

The traffic on I-81 is projected to move at just 40 mph on Sunday, so Chris will be sitting in the backseat for about 13 hours examining the future of the project. While Verizon's roaming in Canada is poor, I-81 has towers along the entire route and it's possible nobody will notice much of a difference.

We apologize for the quick turnaround to another trip. Unfortunately, we can't control the date of the eclipse, and we might be dead before the '24 total eclipse comes to Pennsylvania.
deltasniper73
Posts: 25
Joined: Tue Aug 08, 2017 3:08 pm

Re: Reduced support Sunday to Tuesday

Post by deltasniper73 » Wed Aug 16, 2017 6:08 pm

safe travels
micca410evo
Posts: 120
Joined: Wed Jul 26, 2017 11:55 am

Re: Reduced support Sunday to Tuesday

Post by micca410evo » Mon Aug 21, 2017 8:58 pm

bit late but enjoy!
mycide
Posts: 174
Joined: Sun Aug 06, 2017 7:44 am

Re: Reduced support Sunday to Tuesday

Post by mycide » Tue Aug 22, 2017 8:12 am

Hehe, and welcome back, to work ^^
Running rigs: KNC Titan, Antminer D3 & L3+'s
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Reduced support Sunday to Tuesday

Post by Steve Sokolowski » Wed Aug 23, 2017 4:53 pm

Thanks! If you haven't figured it out by now, Chris was able to do enhanced support instead. He got all the tickets down to zero because he was in the car so often.
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