Thanks for joining the community! Here are some options for obtaining customer support. Unofficial methods These unofficial methods provide a way to obtain a quick response to common questions. PROHASHING staff may reply, but often other customers are very helpful. When you use these methods, simple...

Chris tells me that he believes that everything in ETH and ETC were paid in full. Let him know if there are any further questions.

Here's today's status: Chris tells me that he failed with last night's release and reverted it. I'm investigating what happened and he'll try again today. The issue may be a one-line change and a retry, since all the setup work is still good. Chris is working hard to stay up to date on the customer ...

I apologize for this issue. We don't expect to be able to send ETH until this evening because of the DDoS UDP floods. ETH is the only coin that requires UDP to find peers. Since we didn't meet the one day promise, we'll see what we can do for affected customers depending on exchange rates whenever t...

Should we still continue to use ETH as a payout option, or will this be an issue for a while? Im just a bit wary as you said temp fix, anfd also the market in eth went down 2 days ago This had some effect on my earnings ... Should we change the coin as I took your advice on you article to use ETH a...

I discovered a bug in the database share inserter. The cause of the problem is a race condition. When the inserter is disconnected, it tries to reconnect by creating a new instance of itself every time a new share arrives. However, if a new share arrives between the time the reconnect attempt starte...

OR.. it could just have been a DDoS to try and run prohashing out of business as a competitor... the simplest explanation is most likely the correct one An even simpler explanation is that some Russian hacker decided to spend money to buy 21Gbps of attack traffic to cause trouble. If this is a comp...

OK, I think I got the most important rules added. The number of requests is now down to 25% of what they were, so some performance improvement should be noticed.

I installed fail2ban on the webserver and am configuring rules to ban users who request the same pages many times per second. I found that was the cause of the slowdowns, but I apparently messed up and therefore rebooted the website to reset iptables. Mining is continuing as normal as I optimize the...

There will be three releases this weekend. In the first release, which will occur today, the default payout coin will be changed to litecoin. New customers will be paid in 100% litecoins, and existing customers will be paid in litecoins if all of their preferred coins are in error. The payout thresh...