Search found 8 matches

by babymine
Wed Jan 10, 2018 12:53 pm
Forum: System support and feedback
Topic: No payout recieved opened ticket but still no response
Replies: 13
Views: 1698

Re: No payout recieved opened ticket but still no response

Same problem here. Missing Monero payment since 1/4/18. Created ticket UST-2910 on 1/5/18 and no response at all. I wonder does prohashing even have support personnel? They must be making money but can't even have someone acknowledge the tickets... Update-- as of today I am missing a 2nd Monero Pay...
by babymine
Wed Jan 10, 2018 12:52 pm
Forum: System support and feedback
Topic: mining/payout problems no support answer XMCC
Replies: 16
Views: 2248

Re: mining/payout problems no support answer XMCC

Typically in 24 hours, but I do not know if they work over the weekends. When did you put the ticket in? Which email service did you use? Have you checked all the junk and spam folders for replies? Answers: Ticket UST-2910 submitted 1/5/18 Yahoo email used Yes nothing in junk/spam and nothing updat...
by babymine
Tue Jan 09, 2018 4:23 pm
Forum: System support and feedback
Topic: No payout recieved opened ticket but still no response
Replies: 13
Views: 1698

Re: No payout recieved opened ticket but still no response

Same problem here. Missing Monero payment since 1/4/18. Created ticket UST-2910 on 1/5/18 and no response at all. I wonder does prohashing even have support personnel? They must be making money but can't even have someone acknowledge the tickets... Update-- as of today I am missing a 2nd Monero Pay...
by babymine
Tue Jan 09, 2018 4:17 pm
Forum: System support and feedback
Topic: mining/payout problems no support answer XMCC
Replies: 16
Views: 2248

Re: mining/payout problems no support answer XMCC

Missing Monero payment for a week now. How long does it take support to respond or even acknowledge tickets? Typically in 24 hours, but I do not know if they work over the weekends. When did you put the ticket in? Which email service did you use? Have you checked all the junk and spam folders for r...
by babymine
Tue Jan 09, 2018 9:18 am
Forum: System support and feedback
Topic: mining/payout problems no support answer XMCC
Replies: 16
Views: 2248

Re: mining/payout problems no support answer XMCC

Missing Monero payment for a week now. How long does it take support to respond or even acknowledge tickets? Typically in 24 hours, but I do not know if they work over the weekends. When did you put the ticket in? Which email service did you use? Have you checked all the junk and spam folders for r...
by babymine
Tue Jan 09, 2018 9:14 am
Forum: System support and feedback
Topic: No payout recieved opened ticket but still no response
Replies: 13
Views: 1698

Re: No payout recieved opened ticket but still no response

Same problem here. Missing Monero payment since 1/4/18. Created ticket UST-2910 on 1/5/18 and no response at all. I wonder does prohashing even have support personnel?

They must be making money but can't even have someone acknowledge the tickets...
by babymine
Mon Jan 08, 2018 11:08 am
Forum: System support and feedback
Topic: mining/payout problems no support answer XMCC
Replies: 16
Views: 2248

Re: mining/payout problems no support answer XMCC

Missing Monero payment for a week now. How long does it take support to respond or even acknowledge tickets?
by babymine
Sat Jan 06, 2018 10:31 am
Forum: System support and feedback
Topic: mining/payout problems no support answer XMCC
Replies: 16
Views: 2248

Re: mining/payout problems no support answer XMCC

Similar problem here - missing monero payout for 3 days. Been using Prohashing for 3 months and this is my first problem. I have emailed twice and submitted a support ticket. NO RESPONSE anywhere. I'm about at have a 2nd monero payment and now do not trust prohashing.