Search found 2729 matches

by Steve Sokolowski
Wed Apr 25, 2018 9:38 am
Forum: System support and feedback
Topic: noob- have couple quick ?'s...
Replies: 10
Views: 79

Re: noob- have couple quick ?'s...

hey thanks Alim for sharing yes- i am on fence about where to buy them from funny thing is i will be about 40-minutes away from Bitmain in June and have reached out to them about maybe picking up at headquarters in Beijing- but they said they only do shipping - but im okay with that I am considerin...
by Steve Sokolowski
Tue Apr 24, 2018 11:15 am
Forum: News
Topic: Please vote in poll
Replies: 3
Views: 87

Please vote in poll

I'd like to draw attention to our latest poll. We are considering adding charity donations as payout proportions. In the coins list, in addition to all the coins that are currently listed, customers would also be able to select charities. Those coins would be stored as litecoins or bitcoin cash and ...
by Steve Sokolowski
Mon Apr 23, 2018 12:59 pm
Forum: Development
Topic: Status as of Monday, April 23, 2018
Replies: 0
Views: 106

Status as of Monday, April 23, 2018

Hi! A few notes for today: ⋅  Thanks to user boutique, who provided an extremely detailed bug report, Constance was able to figure out what the issue was that is preventing some software from reading the two-factor authentication QR codes. It turns out that including unencoded spaces in UR...
by Steve Sokolowski
Mon Apr 23, 2018 12:40 pm
Forum: System support and feedback
Topic: W-8BEN and W-8BEN-E do not apply to me and my account stopped payouts
Replies: 6
Views: 90

Re: W-8BEN and W-8BEN-E do not apply to me and my account stopped payouts

That's strange unless there are no US citizens living outside of the country using Prohashing. Am I alone? How about if I send what I can under the W-8ben formula? You can unlock me immediately upon receipt and take all the time you need to look into the finer points. How about that? It's possible ...
by Steve Sokolowski
Mon Apr 23, 2018 11:55 am
Forum: System support and feedback
Topic: W-8BEN and W-8BEN-E do not apply to me and my account stopped payouts
Replies: 6
Views: 90

Re: W-8BEN and W-8BEN-E do not apply to me and my account stopped payouts

I am a US citizen who lives in Thailand. I have not lived in the USA for 33 years. Neither of these documents apply to me because they say that if you are a US citizen, DO NOT use them. So I have no options to show you that I am not a US resident. Both forms say: Do NOT use this form for U.S. entit...
by Steve Sokolowski
Mon Apr 23, 2018 9:23 am
Forum: System support and feedback
Topic: Gamecredits
Replies: 4
Views: 132

Re: Gamecredits

Hey im in the same boat for the below transactions. How did you get on? ill try log a ticket also 15/03/2018 Payout GameCredit -0.92198796 e897b089b1f3d075b94dc555aac66f2d86b9a63289356d885ad5b1320fc4e7a6 14/03/2018 Payout GameCredit -6.04912799 f21d28a0dccad6129617a6cd0c195965553ba095f83d59e3bedbf6...
by Steve Sokolowski
Mon Apr 23, 2018 9:17 am
Forum: News
Topic: Change to forum rules
Replies: 1
Views: 82

Change to forum rules

I wanted to alert everyone to a change in forum rules that is effective immediately, and which we will be posting in the documentation on the website. There have been a lot of plagiarized posts that have recently appeared in the forums. For an unknown reason, some users are copying and pasting other...
by Steve Sokolowski
Sun Apr 22, 2018 3:50 pm
Forum: Mining rig and connectivity support
Topic: MINING RIG RENTAL NO HASHRATE
Replies: 5
Views: 196

Re: MINING RIG RENTAL NO HASHRATE

The difficulty you're using isn't a power of 2. Difficulties must be provided in powers of 2, so you can either remove the "d=" argument or change it to a power of 2 if you want to have a static difficulty. Steve, I have noticed this issue as well on MRR and since I do not have a difficul...
by Steve Sokolowski
Sun Apr 22, 2018 9:54 am
Forum: News
Topic: Reminder: unable to reset two-factor authentication codes
Replies: 2
Views: 67

Reminder: unable to reset two-factor authentication codes

I wanted to post a friendly reminder here that our policy is that we do not reset two-factor authentication keys for any reason. To avoid losing access to your account, you MUST back up your keys. We recommend using Authy because it provides an automatic backup feature. A backup password is requeste...
by Steve Sokolowski
Sat Apr 21, 2018 5:49 pm
Forum: System support and feedback
Topic: Multiple Forum/Support Issues - HELP
Replies: 1
Views: 60

Re: Multiple Forum/Support Issues - HELP

Hello, A couple of things that need to be resolved: 1) Both your JIRA and Forum password resets AREN'T WORKING. I never receive an email to reset either instances, nothing in spam folder or anything. (this is now my 3rd forum account because I can't login) 2) My phone got factory reset and I need m...

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